Media & Analysts Resources - Call Center Solutions - Genesys

Genesys

The World's №1
Contact Center Software

You must have JavaScript enabled and have the Flash player installed to view the Multimedia material in this area.

Home > News > Media & Analysts Resources
Media & Analysts Resources
For Media & Analysts \| Corporate Facts \| Genesys Executives	Next Steps
In this section, you'll find comprehensive information on Genesys for media and analysts—from executive profiles and company background information, to press contacts worldwide and selected articles featuring Genesys. Learn more about Genesys: PR Contacts – Regional Contact Information Corporate Facts – Genesys mission, history, solutions, products, services and partners Executive Biographies – Genesys Executives Business: №1 Provider of Contact Center Software Founded: 1990 CEO: Paul Segre Locations: Headquartered in Daly City, California, USA, with 45 offices worldwide Employees: Approximately 1,300 worldwide Customers: 4000+ worldwide Parent: Paris-based Alcatel-Lucent Genesys Mission Genesys enables companies to deliver a superior customer service experience in real-time. Consumers today expect good service. By phone, by e-mail and over the Web. They expect speed, accuracy and easy access to information. To deliver the level of service that today's customers expect, your company's software applications, communications infrastructure, and customer information must all come together in real-time to provide a superior customer service experience. Read more Paul Segre - President and Chief Executive Officer Elliot Danziger - Customer Care Nicolas de Kouchkovsky - Marketing and Business Development David Sudbey - Strategic Solutions Vyacheslav Zhakov - Engineering Paul Lang - Product Management Stuart Granger - Informiam Product Line Bill Behrend - Finance Jim René - General Counsel Alexander Gressenich - Human Resources	Contact Options +1 888 GENESYS Press Requests Request for Contact Get List of Regional Contacts Join Genesys Community Forums Related Links Alcatel-Lucent News Check out the Alcatel-Lucent Press Room. Upcoming Events See when and where Genesys will be in the comming year. Customer Success Learn more about Genesys Customers. RSS Feed for Genesys News & Events Sign up to get the latest Genesys press releases, articles and analyst coverage. RSS Feeds & Podcasts See full list of available RSS Feeds and to get help setting up. Blogs, Forums & User Groups Join the GenesysWire at betterinteractions.com Relevant Resources Corporate Overview Brochure Learn how customers feel about customer service. [PDF] Solutions & Product Overview Brochure Learn how Genesys can help you improve your customer service. [PDF] About Genesys About Genesys Learn more about Genesys, the №1 contact center software company. Awards & Recognition See the list of awards and recognitions Genesys have received. Executive Biographies Get to know about our executives. Corporate Facts Get an overview of Genesys company background.